Restaurants that rely on staff working specific shifts or set hours need to have a fair and balanced scheduling system in place. A well-constructed work roster should be generated in a way that prevents the risk of personnel overworking and becoming dissatisfied as this can have an adverse effect on productivity. Happy and satisfied workers are more likely to feel valued and remain loyal to a Restaurant. Therefore to maintain this scenario, there are some points to consider when creating an effective employee schedule.
Firstly, requests for time off such as vacations need to be factored in and allowance made for unexpected days off due to illness. By creating standby shifts as a backup for such events, restaurants can carry on uninterrupted. Many restaurants have specifically designed scheduling software where information is fed to a centralized system that automatically approves or denies requests depending on circumstances and these activities should be reflected on timesheets. Employees can also use self-service tools to lodge the hours they prefer to work and this allows restaurants to have a clearer overview of availability.
Workers sometimes want to swap shifts with their colleagues who are equally qualified and scheduling systems that have this system in place allows staff to have more control over their schedules, without having a negative impact on the smooth running of a restaurant. There may be occasions when extra staff is required at short notice for a specific event or when someone calls off sick. Swapping shifts means that staff can be effectively deployed and if new shifts are created, workers who are available can respond via any web-enabled smartphone while on the move.
For a restaurant that depends on its workers being employed in shift cycles, flexibility is key to its successful operation. In many hospitality environments there are some employees who may prefer to work more hours and others who may wish to work less. Scheduling tools can allow workers to indicate whether they want extra work or to reduce their hours. Taking into consideration the total number of hours required and worked, safeguards within a system will allow for additional shifts or a reduction.
It is important that requests for vacation time are arranged well in advance. The festive season and school holiday periods place extra demands on the hospitality industry and can be a headache as far as scheduling is concerned. Therefore, fair shift planning needs to be in place so that workers can also organize their own private leisure time. Staff who have the opportunity and freedom of working in shifts that give them a decent work-life balance, are usually more content and this in turn helps to enhance productivity.